Upwork Review


What is Upwork?

Whether you’re a freelancer looking for work or you need to hire one for a project, Upwork is usually the first website that comes to mind. As the biggest freelance service marketplace on the market, it’s a no-brainer for many businesses and professionals.

Upwork is popular, mainly, because it gives you the opportunity to find freelancers that are best suited for your project. The service has many freelancers from all parts of the world with skills across a number of fields ranging from web design to copywriting.

As a client, you can interview all potential candidates directly, giving you an idea of who is best suited to work on your project. Aside from this, freelancers can also contact a client about a project directly. This simply means that you may not have to go through a long search process, especially if the best candidate comes right to you!

With such a large pool of candidates, finding a contractor on Upwork should be very easy. An employer posts a job, receives applications with quotes included, and voila! - you get to choose the best freelance candidate for your business. Sounds easy, doesn’t it?

Wrong! Here's why:
  • 1

    Some applicants will mass-apply to jobs that they clearly aren’t qualified for, and you will have an enormous number of applicants to search through, in order to find the best ones.

  • 2

    You’ll then have to screen, compare, qualify, shortlist and choose the right candidate out of hundreds in your queue. This is overwhelming for most and requires a deep knowledge of the skill you are hiring for. This often takes up to four weeks.

  • 3

    Upwork’s rating system leaves much to be desired. Freelancers may have five star ratings, but you’ll have to read through every other review to make sure they have the skills you’re looking for. The ratings also don’t take into consideration other key traits you need to know before hiring, like communication skills, and responsibility.

  • 4

    Even though Upwork gives clients access to freelancers all over the world, there is still the challenge of working in different time zones. With many clients already applying for projects, you not only have to filter those with the best skills, you must also consider the time zones these freelancers work in, as this can have a profound effect on the progress of your project.

  • 5

    Another challenge may be maintaining communication with freelancers. Poor communication can limit any progress made on projects. Problems with communication can affect the results of your projects.

  • 6

    If you have to go through many applications or screen many freelancers to find the best results, it can delay your project. Depending on the project or the skills you need, it can take up to 30 days before you find the perfect match, which means you’ll end up wasting a lot on time that could otherwise be spent on working on your project directly.

Upwork Features

  • Post a project.

    Describe the task and enter some basic information to help freelancers provide an accurate quote. When describing a project, it is imperative for you to try to be as specific as possible. This will give freelancers some insight into what skills you are looking for.

  • Freelancer Database Access.

    Filter freelancers by skills, location, work history, etc. Filtering can shorten the time it takes you to find freelancers with the skills you need.

  • Messaging tool.

    Send and receive files, communicate via text, chat, or video, and use a mobile app to talk with freelancers. The Upwork mobile app is one of the best features, since you can communicate with freelancers at any time that is convenient for you and you can access messages as soon as they are sent.

  • Invoicing, reporting and payment protection.

    Upwork delivers payments to freelancers in over 170 countries. You only pay for work you authorize. In so doing, you do not have to worry about how freelancers will receive payments, since Upwork takes care of that aspect.

Upwork Pricing

  • Customers pay a 2.75% processing fee on top of every payment.

    Clients from some countries like Canada, Australia, and other countries in Europe have additional options, allowing them to pay a set monthly charge of $25.

  • Freelancers pay Upwork anywhere from 5% to 20%, depending on the project size

    Usually freelancers add this to the price they charge their clients. It is important to remember that the percentage charged doesn’t depend on the project, but on how much the freelancer earns.

Upwork Alternatives

Upwork may be the biggest freelance marketplace company out there, but it’s not always the best choice. There are many websites similar to Upwork that you should consider first. Each of these Upwork competitors have their own unique approach to helping companies hire remote developers.

  • 1 Upwork vs Freelancer

    Unlike Upwork, Freelancer is available in other languages, including French, Spanish, and German. With Freelancer, potential employees must bid on postings through a contest-type model. This makes it easier for clients to find freelancers for their projects..

    While posting jobs is free, Freelancer charges clients 3% or $3 depending on the project. Like Upwork, Freelancer also has a mobile app which allows clients to communicate with freelancers and monitor the progress of projects.

  • 2 Upwork vs Fiverr

    Fiverr also provides several payment methods for clients. Clients usually pay freelancers a sum of $5 or more depending on the project. Based on the skills required, a client can narrow or broaden the search for freelancers.

    With Fiverr, freelancers are not only required to post their services but also their work samples. This will help clients view the work of all potential clients before making a final decision, making sure you get what you are looking for. In addition to this, you can view all necessary information about a freelancer on their profile, such as previous projects and ratings.

  • 3 Upwork vs Guru

    Guru works with a one-time payment pricing model. Clients are charged 2.5% for all credit card transactions on this platform. Clients can pay freelancers for milestones, completed tasks, or per hour, depending on the type of work they want done.

    Guru’s enterprise solution provides businesses with tools for managing teams, making it easier to work with freelancers. Payments can be made by many methods including сredit cards, wire transfers, and e-checks.

    To minimize the time it takes for a business to get workers, Guru offers clients a chance to obtain freelancers faster. By placing the client at the top of a search, it makes it easier for freelancers to find you, though this costs $29.95.

Developer Pre-screening* - - - -
Time to Start Project 0.2 - 2 days 2 - 14 days 2 - 5 days 2 - 14 days 2 - 5 days
Guaranteed Project Quality - - - -
Project Failure Rate Low Very High Very High Very High Very High
Live support - - - -
TrustScore** 9.1 out of 10 6.0 out of 10 5.0 out of 10 5.7 out of 10 4.7 out of 10

* Multiple tests and interviews** According to Trustpilot.com

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We’ll find a perfect match for your project in under 24 hours

Four key things to consider when choosing a freelance staffing provider:
  • Pre-screened developers.

    Screening and evaluating a software engineer or developer yourself can take up to four weeks of intensive work. You need a provider who has tested, interviewed and worked with your candidate before, so that they can vouch for and guarantee quality work.

  • Matching process.

    It’s hard to choose the right person for the job - especially when you’re picking from a list of hundreds of candidates. At Coding Ninjas, we offer you up to three candidates that fit your specific project.

  • Live support.

    If you need help quickly or have miscommunicated with a freelancer, being limited to a ticket system and contacting support will slow down your project. That’s why we offer live support.

  • Focus.

    A platform focused on a specific set of skills can provide a better quality of specialized freelancers than a platform that works with multiple skill sets.

Why choose Coding Ninjas over Upwork?
  • We rigorously test every engineer so you don’t have to.

    Save time on doing other things that will lead to the growth of your business, instead of spending a lot of time going through the profiles of many freelancers.

  • We can find the perfect match for your project in under 24 hours.

    Coding Ninjas provides you with the best freelancers within a short period of time, allowing you to commence your projects as soon as you post them.

  • Get a quote, with our help, and start your project when you’re ready

    We will help you to set the right pricing parameters that will benefit both you and freelancers.

  • Enjoy live support and clear project communication.

    Coding Ninjas allows you to keep open communication with freelancers through every step, so that you know about the progress being made on your projects. Live support ensures that any problems with communication between you and your employees are resolved as soon as possible, to avoid derailing projects.

  • No project is too big or too small.

    Despite the size of your project, we have the best tools and solutions that will make your work easier and more productive.

get a quote now

We’ll find a perfect match for your project in under 24 hours

Customer reviews View All
  • We love Coding Ninjas!

    Coding Ninjas helped us build our team with high-level resources. Their prompt service and attention to client requirements our simply outstanding.

    Kenneth Schembri
  • Good quality/price ratio.

    There are many options when it comes to finding a dev for remote work, but very few have good quality/price ratio. Coding Ninjas do. Good for both short and long-term tasks

    Max Ivanov
  • Great team with the
    right idea

    The team at Coding Ninjas has been great to work with. They introduced us to their system, set us up with a great developer who met our exact needs, and all at a reasonable price.

    Mark Zahra